Core and Distinctive Competencies: $($p$\mathrm{.}134-137)$ These should always be strengths.

What is VIRO $($Valuable$,$ Rare, Inimitable, Organized$)?$

Capabilities

Core competencies

Distinctive competencies

Business Model & Value Chain $($p$.138-140)$

$"...$company's method for making money in the current business environment."

How does the company make money?

What is the company's center of gravity $($greatest expertise$/$core competency$)?$

Where in the value chain does the company make money? $($Keep in mind, you are looking at company value chain, not industry$)$

Organizational structure $($p$\mathrm{.}143-144)$

Simple, Functional, Divisional, SBU, Conglomerate

Culture $($p$\mathrm{.}145-146)$

$"...$ the collection of beliefs, expectations, and values learned and shared by a corporation's members...."

Intensity

Integration

Marketing $($p$\mathrm{.}147-150)$

Market position & segmentation

Marketing mix

Product life cycle

Brand and corporate reputation

Financial Issues $($see financial audit to fill this section$)$

$""...$the best sources of funds, uses of funds, and the control of funds."

Liquidity

Capital structure$/$ability to borrow

Ability to profit

Operations efficiencies

R&D $($p$\mathrm{.}151-153)$

R&D intensity, competence, technology transfer

R&D mix: Product R&D$,$ Process R&D

Technological discontinuity

Operations $($p$\mathrm{.}153-154)$

$...$ develop and operate a system that will produce a certain quantity, at a certain cost, within a certain time.

Intermittent system vs$.$ continuous system

Experience curve

Mass customization

Economies of scale and economies of scope

Supply chain management $($p$.159-160$; falls under operations in terms of sourcing raw materials, manufacturing etc.$)$

HR $($p$.155-157)$

$...$ improve match between individuals and jobs.

HR practices including training

Teams

Union relations

Diversity

IT $($p$\mathrm{.}157-160)$

$"...$to design and manage the flow of information in an organization in ways that improve productivity and decision making."

Internet, intranet, extranet

Supply chain management $($falls under IT in terms of intranet and extranets$)$