Question: Correct! lan is likely experiencing some internal / psychological noise. You would like to ask him what is going on , but you need to

Correct! lan is likely experiencing some internal/psychological noise.
You would like to ask him what is going on, but you need to figure out how to convert your thoughts into words and nonverbal signals that are appropriate for the workplace. Which process are you going through?
Decoding (also referred to as "Interpreting")
Encoding (also referred to as "Composing")
Receiving
Feedback (also referred to as "Replying")
Submit
 Correct! lan is likely experiencing some internal/psychological noise. You would like

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