Cost-Benefit Chart: Recommendation Cost Benefit Simplify return $10,000 Improved customer process satisfaction and retention Develop training $5,000 Improved employee program efficiency and reduced errors. A completed RACI Matrix. A completed Stakeholder Power Interest Analysis Matrix. . Identify the end-users who will be involved in the elicitation sessions and which elicitation technique you've chosen for them. Explain rationale for including the chosen end-users and for the chosen elicitation technique. . Provide documentation of how you communicated the planned elicitation session (s) to your end- users (copy of email, etc.) Identify at least three considerations when planning for your elicitation session (s). . Provide documentation of your chosen elicitation session (s) (taped interview, copy of survey, etc.). Options vary depending on which elicitation technique(s) you chose. Summary (aka "Lessons Learned") at the end of the assessment of what you have learned this semester and what you would do differently on your next elicitation session. Your final project can be in any format you desire as long as you are meeting the requirements of the assessment. Paper, video, Powerpoint presentation, etc. would be appropriate. Please feel free to run any other ideas past me to ensure they would work for this assessment. There is no requirement on the number of elicitation techniques you need to use for this assessment. This is entirely dependent on who your end-users are, the information you're trying to gather, etc