COSTUMER CENTERED SERVICE is defined as:

a$.$

Operations

b$.$

Organizational mendate

c$.$

A strategy and a culture of doing business that focuses on creating the best experience for the customer, and by doing so builds brand loyalty.

Question $5$

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PROFESSIONALISM is defined as:

a$.$

Operations

b$.$

Individual's adherence to a set of standards, code of conduct or collection of qualities that characterize accepted practice.

c$.$

Organizational mendate