could you do please all
The foliowing case applies to questions to 11 to 18 (17 marks) Alice 228 years old) is a rising star within Curds a' Fries, Vancouver's pre eminent poutine (French fries) franchise. Born in Brossard, Quebec, she studied at BCIF and stayed in town to join the poutine company inmediately upon graduation. That was 6 years ago. Since then, she has been instrumental ia developing new "healthy" poutine designs that appealed to Vancouver's many fithess enthusiasts, spurring growth for the company. She was recently given the opportunity to lead a project to oversee the expansion of Curds n ' Fries into the Surrey market. Alice really valued the people she worked with She wanted everyone to be hapor and is hamony. which made life with her team member, Rob difficult. Rob (56 years oldi) has been in the quick service restaurant business for years and hus successfully managed several stores. He's lived in Surrey his entire life, and would never move anywhere else. Rob tends to be very blunt with his wonds often preferring a "command and control" style of leadership, In his mind. he's used to being the boss. Rob is asso upset that he was not made the lead for this aropiect. Rob is part of Alice's team. Fob fas been consistently antagonitic towards Alice's leadership and finds opoortunities to disnyre with Alce's iftek. The iatest issue crupted over the decision to include Alices "healtry' poutine eptions in the Surrey menu. Rob was adamant that people in Surney would not be inferested in the menu fotion. Whate Allige dikserend, stre vieded to Robys argumreat. oversee the expansion of Curds n' Fries into the Surrey market. Alice really valued the people she worked with She wanted everyone to be happy and in hamony. which made life with her tcam membec, Rob, difficult. Rob ( 56 years oid) has been in the quick service restaurant businiess for years and has successfully managed several stores. He's lived in Surrey his entire life, and would never move anywhere else. Rob tends to be very blunt with his words, often preferring a "command and control" style of leadership. In his mind, he's used to being the boss. Rob is aso upset that he was not made the lead for this projoct. Rob is part of Alices team. Rob has been consistently antagonistic towards Alices leadership, and finds opportunities to disagree with Alice's ideas. The latest issue erupted over the decision to include Alice's theathy' poutine options in the Surrey mena, Rob was adamant that people in Surrey would not be interested in the meny option. While Alice disagreed, she yielded to Rob's argument, and the 'healthr' poutine options were removed from the Sarrey menu. Question 11 ( 2 points) What eenerations do Alice and Rob belong to? - Re. Traditionalist. Raby Boomers, Generation X, Generation , Generation Z) Identify two methods or techniapues for effectively carmunic ating with Alice and Pobs generations and describe why these technielues would be effective, Question 13 (1 point) What stage of tean develepinent is Alce's teare curiently in? Norrming Starmine Perforining Formang What contlict management style does Rob demonstrate? Question 16 (2 points) Is this the most effective style of conflict management for Alice? i. If yes, explain why ii. If no. identify the style she should choose and the reasons for it Question 17 (4 points) Alice is considering irvolving her goup in making the decision for the Surrey menu What are two advantages and two dcudvantages of group-bated decikion-making? Question 18 (2 points) Based on what you know about the team, give Alice some advice about how she could involve the group in making a decision on the healthy menu item
