Could you please make the constructive and logical comment related to this company sustainability efforts?

Hotel Properties Limited Sustainability Report Evaluation Table of Content 1.Abstract 2.Firm overview 3.Stakeholder review 4.Sustainability indicators 5.Social and environmental GRI analysis 6.SWOT analysis and TOWS matrix 7.Further sustainability recommendations 8. References Report Limitation 1.All the data and statements come from online files, which may actually impact the evaluation of HPL, and in its sustainability report, it is only written about the positive sides of the company, which may also lead to an unilateral consequence. 2. The further research of the sustainability for HPL need to conduct survey among their internal employees in different level of positions by filling the customized questionnaires. Stakeholder Overview Internal stakeholders Engagement Amount(income/expense) Shareholders 1.Reports 2.Statements 3.Company website 4.Announcements 5.Meetings Expectations and goals Ensure increasing economic performance by HPL Acquired 220,300 of its own shares. The total amount paid to acquire the shares $841,000 for shareholders' equity (2018- 2019). Customers 1.Satisfaction surveys 2.Personal interaction3.Emails4. Webs 1. The revenue is measured at the transaction price agreed under the contract2. Provide services that have least impact on the environment and society $556,359 (2018)$579,473 (2019) Suppliers 1.Supplier meetings 2.Partnerships 3.Procurement 4.Processes 1.Increasing economic performance by HPL2.Mitigate adverse environmental and social impacts (418,645) (2018) (430,669)(2019) (164,414) (2018) (164,461)(2019) Employees 1.Employee surveys 1. Ensure provision of 2.Career development wage and activity3.Performance benefits2. Provide reviews 4.Intranet training and education platforms Emails5.Firm Support career programmes 6. Training management and and education progression Communities 1. Media channels Mitigate Table 1: The engagement relacionadtiptionsdeivontaaldhareholderveretnvironmentala sponsorships 4.Corporate Not reported Stakeholder Overview External stakeholders Engagement Expectations and goals Amount(income/ex pense) Governments, 1. Local employment2. Tax tariff3.Supporting fund To help increase local employment rate and economy 22,007 (2019)16,472 (2018) Environmentalists, Not reported Water and energy use meeting and report To decrease the waste of water and energy NGO's, Not reported 1. Salvation2.Crisis service To decrease the hunger and homelessness Critics and media | 1.Article2. Advertisi ng Not reported To increase the fame of the brand Table 2: The engagement relationship between external shareholders and HPL Sustainability Indicators After reviewing its report, 6 of their sustainability goals are aligned with UNSDG which are: Good Health and Well-being (3#), Quality Education (4#);Gender Equality (5#), Clean Water and Sanitation (6#), Affordable and Clean Energy (7#). Good Health and Well-being Beach Tsunami Evacuation, Workplace Safety and Health Policy, Boat Rescue Policy, Disturbance Policy,Emergency Response Plan Procedure, Fire Drill and Evacuation Policy,Haze Management, Policy on Health and Safety Procedure, Pool Rescue Policy. Sustainability Indicators After reviewing its report, 6 of their sustainability goals are aligned with UNSDG which are: Good Health and Well-being (3#), Quality Education (4#);Gender Equality (5#),Clean Water and Sanitation (6#), Affordable and Clean Energy (7#). Quality Education Policy on Training and Development ,Policy on Department Trainers, and Policy on Training Committee are the main base of their training pyramid. Expect those base policies, they also encourage employees to attend into their mandatory programmes including: Great Guest Experience Workshop, Personal Effectiveness Train-the-Trainer, Coaching the Team Leading Team Performance, and Management Synergy. SWOT analysis and TOWS matrix Internal Factors External Factors Strengths(S)Si Long HistoryS2 Rich operational ExperienceS3 High guest satisfactionS4 Diversity of location internationallyS5 Energy saving Weaknesses(W)W1 Low market share W2 Language limitation W3 Employee training process unclear W4 High loan asset W5 High Room Price Opportunities (O)O1 Global increasing economy02 Culture diversity O3 Good advertising04 Government supports Supply chain completely SO Strategies SIS2 01,02,03,04,05Long history and experience benefit all S3 0305Use high satisfaction to increase the business income-S4 0405Brand growth internationally S5 0304Sustainability development WO Strategies W1 0405Use opportunities to increase the market share: W2 O2 Increase language service. W3 O2Increasing culture diversity.W4 0405 W5O3 Increase organizational fame. Threats(T)T1 Less famous than other huge competitors T2 Impacted seriously by big event T3 Hospitality and tourism industry risks T4 The increasing staffing wages T5 Supply chain risks ST Strategies Si Ti Increase fame-S2 T2,T3, T4Experience operational S3 T3, T4Increasing customer satisfaction and income-S4 TSReduce risks S5 T3 T5Sustainability development WT Strategies W1 TIIncrease fame and market share-W2 T2, T3Increasing service-W3 T3, T4Increasing process W4 T4Reducing expense. w5 T3,T4, T5Increasing income Social and environmental GRI analysis 301-Materials 302-Energy Environmental indicators Guest satisfaction Approach to stakeholder surveys Feedback forms engagement Key topics Personal interaction and concerns raised The total energy committed to reduce our consumed in our seven annual electricity selected hotels for 2017 consumption, and was 335,178 GJ. total supporting a transition electricity consumption from the use of non- for 2017 was 194,392 GJ renewable sources to the use of renewable energy sources. The total water 8% from saltwater consumed in seven of sources. We are our hotels for 2017 was committed to reduce our 1,129,372 m. annual water consumption. 303-Water and effluents 7.0 Further sustainability recommendations 1. Reduce impact to the environment 2. Ensure the proper usage of water through water usage campaigns 3.Monitor water consumption daily 4. Use of recycled water for gardening 5. Maintain records of water consumption Trend consumption figures to track variation or excessive use 6. Regular walk-through/audit of the water systems Collection of data from audit results for analysis and identification of water 7.conservation measure Regular energy management meeting attended by representatives from various 8. departments/sections 9. Awareness training to all hotel staff on water conservations measures 10. Compliance with government regulated programmes and practices" 8.0 Reference Dam, J.V & Junginger, M 2011 "Striving to further harmonization of sustainability criteria for bioenergy in Europe: Recommendations from a stakeholder questionnaire", Energy Policy, vol.39, no. 7, p.4053. Fassin, Y 2012, "Stakeholder Management, Reciprocity and Stakeholder Responsibility, Journal of Business Ethics, vol. 109, no.1, pp.83-96. Ghosh, S & Vale, R 2016, "Indications from Sustainability Indicators", Journal of Urban Design, vol.11, no. 2, pp.263-275. Hotel Properties Limited sustainability report" 2017, pp. 1-35. "Hotel Properties Limited annual report" 2019, pp.25-66