Course: Management information systems

Code: BADB1023

Answer all questions with 7 points; with explanations and examples.

QUESTION 1 The COVID-19 pandemic has slowed down business around the world and forced several other companies to shut down for good. This was particularly the case at the height of the pandemic, when the number of cases was overwhelming, and the death rate was alarming. Even though this made a lot of businesses scramble at first to figure out how to deal with it, they eventually found ways to get through it. Work from home (WFH) will be the norm by 2020, so companies all over the world have been moving their office staff, administrative units, planning and design teams to WFH since the COVID-19 virus spread. Most of the time, ERP technicians have to work on-site and follow the stock flow and lead time all the time. Because of this pandemic, front office teams can use an improvised cloud platform to connect to ERP systems from afar and run the business in a flexible way. So, technicians can build software and access it even from far away. This makes it possible for outsourced employees to work remotely on the ERP system. As a management consultant, explain what ERP software serves and how it helps Malaysian businesses deal with COVID-19 disruptions. Give examples to your viewpoints. (20 Marks)QUESTION 2 The components of a business model include details on all operations and short- and long\" ten'n visions for the businessr growth. Without a business model, investors and owners will not have a clear idea of growing the business in the best way. It will be much harder to create a stable and sustainable business operation. Business models are important for both new and established businesses. The}:r help companies attract investment, recruit talent. and motivate management and staff. Describe several business model components for your choice of one Click and Mortar business organization {name the business}. nameiv its value proposition. revenue model. market o|:l|:rortunit1.rr competitive advantage and market strategy. [2|] Marks]