Question: Course: Service Management Prepare a power point presentation that covers following subjects: To create a customer journey map for a service of your choice. To

Course: Service Management

Prepare a power point presentation that covers following subjects:

To create a customer journey map for a service of your choice.

To define and discuss each step of the journey.

To provide recommendations for your service based on the customer journey map.

The presentation must be no more than 10 slides.

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