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Exam

Wk $1-$ Apply: Summative Assessment: Elements of Organizational Behavior Exam $[$due Day $7]$

Wk $1-$ Apply: Summative Assessment: Elements of Organizational Behavior Exam $[$due Day $7]$

This assessment contains questions that allow partial and negative credit.

$3$ OF $15$ QUESTIONS REMAINING

Exam Content

Question $1$

$11\mathrm{.}34$

Points

What are some ways in which critical thinking contributes to a better understanding of organizational behavior in the workplace? Select all that apply.

Exploring complexity, pursuing clarity, and seeking evidence to answer complex questions

Using intuition and authority to develop universally applicable solutions across the organization

Making objective, unbiased assessments of facts when forming judgments

Uncovering important issues and utilizing evidence$-$based foundations for decision$-$making

Question $2$

$11\mathrm{.}34$

Points

After reading the Trader Joe's Keeps Things Fresh case study, which business actions by Trader Joe's demonstrate contingency thinking?

Providing higher compensation to internal employees who advance into management due to their stronger understanding of Trader Joe's operations.

Adapting their approach and discontinuing the sale of red$-$listed seafood after recognizing it was not in their best interest.

Signing an agreement with the CIW to promote improved working conditions and wages for those working in the produce fields.

Shifting their strategy to offer higher quality products at lower prices to enhance competitiveness in the market.

Question $3$

$11\mathrm{.}33$

Points

Rather than assuming that there is one best or universal way to manage people in organizations, which of the following should organizational behavior researchers use to try to identify how different situations can best be understood and handled?

Contingency thinking

Industrial engineering

Emotional intelligence

A traditional method

Question $4$

$11\mathrm{.}34$

Points

Susan, a manager at Toddler Toys, recently completed her undergraduate degree in business and aims to apply organizational behavior practices to enhance her managerial effectiveness and improve the business. Which practices would be most effective for her to integrate? Select all that apply.

Develop better training resources to help her team become more efficient at their jobs.

Clearly define the goals and objectives for each new initiative to provide better direction for employee tasks.

Offer more flexible working conditions that will enhance employee engagement.

Design strict guidelines for new initiatives to maintain better control of the execution and of employee actions.

Question $5$

$11\mathrm{.}33$

Points

Sarah is a manager at a multinational accounting firm. She is responsible for leading a team of $10$ accountants and ensuring that the firms clients receive high$-$quality services. Which of the following best describes Sarah as an effective manager in the field of organizational behavior?

Sarah ignores the challenges faced by her team and does not take any steps to address them.

Sarah prioritizes her own needs over the needs of her team and does not provide any guidance or support.

Sarah focuses solely on meeting deadlines and delivering high$-$quality work, without considering the well$-$being of her team.

Sarah sets clear expectations for her team and provides regular feedback to help them improve their performance.

Question $6$

$11\mathrm{.}33$

Points

Suppose that a companys president decides to develop a policy to increase the companys commitment to its employees and then develops a set of procedures to implement this policy. The president is engaged in which management function?

Planning

Organizing

Directing

Leading

Question $7$

$11\mathrm{.}33$

Points

Jonathan has started wearing a new brand of clothing because all of his friends have started wearing it too. What term best describes Jonathan's behavior?

Social influence

Bandwagon effect

Selective perception

Conformity

Question $8$

$11\mathrm{.}33$

Points

Riya, a manager at Planet Save, is using spreadsheet software to prepare a departmental budget. Riya is using which managerial skill according to Katz?

Supervisory

Conceptual

Creative

Technical

Question $9$

$11\mathrm{.}33$

Points

As a manager, Jermaine defines goals, sets performance objectives, and identifies action steps for accomplishing them. Jermaine is engaged in which management function?

Planning

Leading

Organizing

Directing

Question $10$

$11\mathrm{.}34$

Points

After reading the Trader Joes Keeps Things Fresh case study, how does Trader Joes design jobs for increased job satisfaction and higher performance? Select all that apply.

Employees are encouraged to share their product knowledge and experience with customers and are encouraged to develop a relationship with customers.

They expand job duties to include intrinsic rewards such as responsibility, achievement, recognition, and personal growth.

They include opportunities for employees to advance by developing a policy of promotion from within that helps reward and recognize employee performance.

The job descriptions include soft skills, which show their strong sense of values for both product knowledge and customer involvement.

Question $11$

$11\mathrm{.}33$

Points

A manager at a large tech company has been successful in leading their team to meet project deadlines, resolving conflicts among team members, and creating a positive work environment. Which personal attribute best explains the manager's success in their role?

Emotional intelligence

Physical ability

Technical skills

Cognitive intelligence

Question $12$

$11\mathrm{.}33$

Points

Jean serves as a vice president in charge of innovation within her organization. She leads five cross$-$functional innovation pods which are working diligently on finding the next big idea to lead the company to its next frontier of growth. She assesses the stage of each teams progress, and allocates funding based on the compelling nature of each pods pitch. Which type of category of effective management does Jeans role most closely align with?

Interpersonal

Informational

Autocratic

Decisional

Question $13$

$11\mathrm{.}34$

Points

Adriana, a manager at Confections Bakery, observed a significant decline in bakery sales last quarter, after the holiday rush. She shared the performance data with the owner, but the owner dismissed the concern because she has seen this decline during the same period in past years, and was confident that sales would return to normal levels. Unsatisfied with this response, Adriana analyzed the sales data further and discovered a large discrepancy in the inventory, which was the reason for the sales decline. Which critical thinking approaches were present in this scenario? Select all that apply.

Intellectual independence, displayed by the owner, by asserting her authority and making a judgment on the decline

Confidence in reason, displayed by Adriana, by analyzing sales trends and discrepancies to uncover the cause of the decline

Intellectual humility, displayed by the owner, when using her past professional experience and authority to make a judgment on the sales decline

Intellectual curiosity, displayed by Adriana, when she continued to seek the accurate reason for the sales decline