Question: Create a Business Process Model and Notation for this scenario? Scenario: Patient Admission Process at Frog Creek Walk-in Clinic The process starts when a patient

Create a Business Process Model and Notation for this scenario?

Scenario: Patient Admission Process at Frog Creek Walk-in Clinic

The process starts when a patient arrives at the walk-in and approaches to the receptionist for check-in. The receptionist requests the patients healthcare card and identification documents and provides the patient with a registration form to complete. While the patient fills out the registration form, the receptionist enters initial information into the system. Once the form is completed, the receptionist verifies the completeness and accuracy of the form, ensuring all required fields are properly filled. The receptionist then registers the patients visit in the system and assigns a waiting number to the patient.

A triage nurse calls the patients name and escorts them to an examination room where an initial medical assessment is conducted (e.g., vital signals). If the case is determined to be an emergency, the nurse arranges for immediate transfer to a hospital. If it is not an emergency, the nurse collects additional medical history and prepares a concise report for the on-call doctor. The nurse directs the patient back to the waiting area to await their turn to be called by the on-call doctor. The waiting time may vary depending on the clinics patient load and the availability of doctors (with an average waiting time of 1 hour).

The on-call doctor reviews the nurses report and calls the patient into an examination room. The doctor proceeds with a comprehensive examination and assessment of the patients condition. Based on the assessment, the doctor provides a diagnosis and determines the appropriate next steps. This may include referring to the patient to a specialist for further assessment, issuing a prescription, ordering lab testing. The doctor then concludes the visit and provide necessary instructions to the patient. The doctor returns the patients file to the receptionist, marking the patient as discharged. At the end of each day, the receptionist collects the files and securely archives them in a designated storage area.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!