Create a flowchart using all of the basic common symbols and explain each step of the

flowchart for a person to check into The Chow Kit

Based on the case above, answer the following questions:

a$.$ What are the advantages of a Service Blueprint?

$(10$ Marks$)$

b$.$ What are the Three $(3)$ key elements of a Service Blueprint? Use the case above as

examples within your answers.

$(20$ Marks$)$

Create and design a value chain for The Chow Kit and subsequently, elaborate on all the

primary and secondary activities associated with the esteemed organization.

$(40$ Marks$)$