create a introduction about the problem domain and executive summary.

Business Process Until now, the Columbus State University has managed manually the information for rooms and related works such as equipment allocation and room occupation status. However, the process was inefficient because the information is not updated in real-time and hard to manage the related information together. Hence, the university decided to adopt a room management system. This system will be developed by an outsourced company. Even if the university has planned to implement a new system, they don't have clear idea about the new system because they have managed the rooms by the rule of thumb. So, they will make a time- and-arrangement contract with the outsourced company. The basic requirements are as below Manage room information Manage IT device allocation information Manage e-Key related information Manage janitor allocation information Process emergency cleaning requests Process emergency device repair requests Manage room scheduling information Various information retrieval functionalities Various listing and reporting functionalities In addition to these basic idea, the company may suggest/add more functionalities as a to-be system. According to the contract, the more functionalities and their designs are provided by the company, the more reward will be paid. An interview session will be given, but the development team may come to project sponsor and ask about the details of the requirements