Question: Create a process map that describes your online shopping experience, Include the steps involved in the processing and shipment of your order, compare the process

Create a process map that describes your online shopping experience, Include the steps involved in the processing and shipment of your order, compare the process of shopping at another online venue and make suggestions for improvement.

Discuss the key issues in managing an ERP implementation project.

Apply basic flowcharting techniques to map a business process.

Develop an event process chain (EPC) diagram of a basic business process.

Evaluate the value added by each step in the business process.

Develop process-improvement suggestions.

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