Question: Create a report to show cases Roberto Alvarez, Ursa Major Solar's COO, has asked for a report of the company's customer service cases. He wants

Create a report to show cases

Roberto Alvarez, Ursa Major Solar's COO, has asked for a report of the company's customer service cases. He wants the report formatted so he can see at a glance which cases are new and which are closed. Create a summary report of cases for Roberto.

Report type: Cases

Standard filter:

Date: Opened Date

Range: All Time

Fields:

Case Owner

Subject

Account Name

Group: Status

Report name: Case Status

Create a report to show cases Roberto Alvarez, Ursa Major Solar's

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