Create a robust causal

loop diagram to

capture the

fundamental system

behaviors, outcomes,

and causes of the

customer service issue

at Starbucks. The

causal loop diagram

should identify with

one of the common

system archetype

patterns, as defined in

the Braun article. The

diagram should

describe fundamental

system behaviors and

outcomes. The diagram

itself can be drawn by

hand or with software.

Tables are not

appropriate; it must be

in the form of a

diagram. $2.$ Explain why your

chosen archetype is

the best fit for the

situation. $3.$ Analyze the root

cause$($s$)$ of the low

customer satisfaction

being experienced by

Starbucks. Your

analysis should be

substantiated by the

causal loop analysis,

discussing the causal

flow of the chosen

archetype.