create a small case or use a situation/problem from real life. You will discuss this situation together with a discussion that works through a solution of your own to the problem posed. Problems or issues from your own work (e.g., service operations or overhead functions) can be excellent situations, although they need not be chosen.

In the first part of the paper you should specify the situation, while in the second part of the paper you should work out what you personally and professionally see as its solution.

Any type of operations management problem can be chosen, from line balance to job design to new equipment justification to quality problems to whatever operational options can be a