Credibility as a Communicator Your perceived credibility determines how others receive and react to your communications. In this exercise, you'll test your ability to identify actions that correspond with the three elements of credibility competence, caring and character Place each of the actions into the most appropriate area of credibility competence, caring, or character Roll over each phrase to see additional information regarding each action. Roll over each of the phrases to see various actions associated with credibility. Place each of the actions into the most appropriate area of credibility competence, caring, or character. Encouraging openness Following code of conduct Competence Caring Character Sense of accountability Protecting privacy Doing what you Talking to customers say Gaining record of SUCCESS Speaking respectfully Talking to employees Mooting deadlines