Critical Thinking Questions

Based on what you have read, explain how Greg Hicks $($and his team$)$ demonstrate the four basic functions of management. Use examples.

How does this case demonstrate the concepts of contingency planning and crisis management?

Describe the different types of management skills $($technical$,$ human relations, conceptual, time management, and decision making$)$ and explain how they relate to a CEO and president like Greg Hicks. Use examples from the case to support your answers.