Question: Critically evaluate how the Balanced Scorecard (BSC) can be utilised as a strategic tool to enhance knowledge management (KM) within an organisation. In your answer,

Critically evaluate how the Balanced Scorecard (BSC) can be utilised as a strategic tool to enhance knowledge management (KM) within an organisation. In your answer, analyse how each of the four BSC perspectives can be aligned with KM initiatives to support organisational performance and innovation.

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