CRM software allows employees from one business function to use data from other functions to help them make decisions because $\_\_\_\_\_.$

Group of answer choices

it tracks data and trends on groups of customers rather than on individual customers

it stores data about every contact a company has with a customer through every channel so that the company can truly understand customer actions

it allows them to set up company profiles on social networking sites such as Facebook and Instagram, where they $$can make contacts with potential customers

it cannot be accessed by mobile devices, which increases data security