Question: A small enterprise has decided to implement a Customer Relationship Management (CRM) system. Your task is to introduce a system to the enterprise. Research and

A small enterprise has decided to implement a Customer Relationship Management (CRM) system.

Your task is to introduce a system to the enterprise. Research and prepare a presentation that describes the main features of the system and how that enterprise will benefit from it.

Be 7-10 slides in length (not including title and reference slides); each slide should have four to six bullet points.
Include presenter’s notes for each slide to further detail the key text that is included on each slide.

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Slide 1 Title Slide Introduction to Customer Relationship Management CRM Systems Presenter notes CRM systems help businesses manage their customer interactions and relationships They can be used to tr... View full answer

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