Question: CSIT 2 5 1 Guided Notes 8 : Read the iMed Analytics discussion found on pp . 2 1 3 - 2 1 4 .

CSIT 251
Guided Notes 8:
Read the iMed Analytics discussion found on pp.213-214. What is the major issue that is causing such dissension in this meeting? What actions would you recommend in order to fix the problem?
Define the term structured process.
Define the term dynamic process
Define the term workgroup process
What are the two dimensions of process quality?
Define the term information silo.
Define the term Customer Relation Management.
List the four phases of the customer life cycle

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