Current: Targeted: There have been 37 incorrect orders taken Maximum number of errors to be reduced during the past six months and as a result to 20. the loss was $2 374. Decision making: what is your decision? . Delegation of tasks: how are you going to delegate to the staff? . Information provision: . Provision of feedback: How well feedback to employees will be handled? Etc. . Motivation through recognition and rewards: what are you going to offer what tiers, whats sections etc ..... Planning and organizing: Training, up skilling, mentoring, how will you track performance