Question: Customer calls Data entered Yes Legend Call-taker fixes problem? No System/company action System/company decision Customer action Customer decision Call cleared Service cant data entered Tech

Customer calls Data entered Yes Legend Call-taker fixes problem? No System/company action System/company decision Customer action Customer decision Call cleared Service cant data entered Tech selected Customer contacted 2 Yes Parts available Repair made call cleared No 3 To complete the flowchart match each number with its corresponding description of the stop and box shape. The description that corresponds to number 1 on the flowchart is and the shape that corresponds to number 1 on the flowchart is OE The description that corresponds to number 2 on the flowchart is and the shape that corresponds to number 2 on the flowchart is OD od The description that corresponds to number on the flowchart is and the shape that comesponds to number on the flowchartis A , OD o os o 5 c

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