Question: Customer Focus Employee Commitment Communications Centered on Processes Total Quality Management (TOM) Fact-based decision Integration of the Processes Continuat improvement Strategic Approach a. Explain TQM

Customer Focus Employee Commitment Communications

Customer Focus Employee Commitment Communications Centered on Processes Total Quality Management (TOM) Fact-based decision Integration of the Processes Continuat improvement Strategic Approach a. Explain TQM with this illustration. b. Quality is about promises- promises made and kept to. Explain it assuming yourself as the owner of an online food delivery service

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