Question: Customer loyalty is defined asa. increased individual customer margins, while offering the right products at the right time.b . the degree to which an individual

Customer loyalty is defined asa. increased individual customer margins, while offering the right products at the right time.b. the degree to which an individual will resist switching from one offering to another.c. retention of satisfied and loyal profitable customers and channels.d. the total number of customers who purchase a product.e. the likelihood that a customer becomes a buzz marketer.

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