Customer Profitability Analysis gathered: \begin{tabular}{|l|l|r|} \hline Support activity & Driver & Cost per Driver Unit \\ \hline Major refinishes & Hours on jobs & $200 \\ \hline Touchups & Number of visits & 100 \\ \hline Communication & Number of calls & 40 \\ \hline \end{tabular} \begin{tabular}{|l|r|r|r|} \hline Builder & Major Refinishes & Touchups & Communication \\ \hline Alpine & 80 & 150 & 360 \\ \hline Blue Ridge & 35 & 110 & 205 \\ \hline Pineola & 42 & 115 & 190 \\ \hline \end{tabular} \begin{tabular}{|l|l|l|l|} \hline \multicolumn{1}{|c|}{ Activity. } & Alpine & Blue Ridge & Pineola \\ \hline Refinishes & $ & $ & $ \\ \hline Touchups & & & \\ \hline Communication & & $ & $ \\ \cline { 2 - 4 } Total support costs & $ & & \\ \hline Gross profit & & $ & $ \\ \hline Customer profits & $ & & \\ \hline \end{tabular} Customer Profitability Analysis gathered: \begin{tabular}{|l|l|r|} \hline Support activity & Driver & Cost per Driver Unit \\ \hline Major refinishes & Hours on jobs & $200 \\ \hline Touchups & Number of visits & 100 \\ \hline Communication & Number of calls & 40 \\ \hline \end{tabular} \begin{tabular}{|l|r|r|r|} \hline Builder & Major Refinishes & Touchups & Communication \\ \hline Alpine & 80 & 150 & 360 \\ \hline Blue Ridge & 35 & 110 & 205 \\ \hline Pineola & 42 & 115 & 190 \\ \hline \end{tabular} \begin{tabular}{|l|l|l|l|} \hline \multicolumn{1}{|c|}{ Activity. } & Alpine & Blue Ridge & Pineola \\ \hline Refinishes & $ & $ & $ \\ \hline Touchups & & & \\ \hline Communication & & $ & $ \\ \cline { 2 - 4 } Total support costs & $ & & \\ \hline Gross profit & & $ & $ \\ \hline Customer profits & $ & & \\ \hline \end{tabular}