Customer project process an important process in your organization that relates to your work$/$ you are familiar with. Identify the start and end points of the process and the activities within the process, in sequence. Assign the standard time$/$ duration of each activity. Ensure you select a process with multiple activities $(15$ to $25$ would be suitable. Otherwise, it would not be worth the effort.$)$

Required of you:

$1.$ Draw the Process Chart for the process under study using accepted conventions.

$2.$ Conduct a ratio analysis exercise on how the time in the process is being used.

$3.$ Determine the cycle time and throughput time of the process.

$4.$ Review the process for improvement. Establish a benchmark to which you would like to improve the process$$ performance.

$5.$ Conduct a process improvement exercise $($single iteration$).$

Your submission would include the following:

a$.$ Table of activities with standard timings and sequence

b$.$ Process Chart

c$.$ Ratio analysis of time utilization

d$.$ Benchmark you would like the process to achieve in a single iteration of improvement

e$.$ Suggestions for performance improvement

f$.$ Action Report $...$with timeline and responsible department