Question: customer relation management subject answer both the questions If you were managing a loyalty program as part of your company's overall CRM strategy, based on

customer relation management subject

answer both the questions

If you were managing a loyalty program as part of your company's overall CRM strategy, based on the facts provided what 3 ideas or key points would you integrate into that strategy and explain why? In a COVID-impacted world, what would be 3 ideas or actions on resetting the parameters and priorities of loyalty, that would you suggest to your company's Marketing leadership? 1

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