Question: Customer relationship management ( CRM ) is designed primarily to Multiple Choice assess the personality characteristics of target customers. identify profitable customers in new markets.

Customer relationship management (CRM) is designed primarily to
Multiple Choice
assess the personality characteristics of target customers.
identify profitable customers in new markets.
position products to serve very specific customer groups.
clearly distinguish a firm's products from those of competitors in the minds of c
facilitate higher levels of customer satisfaction.
Customer relationship management (CRM) is designed primarily to Multiple Choice assess

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