Question: Customer relationship management ( CRM ) is designed primarily to q , assess the personality characteristics of target customers identify profitable customers in new markets

Customer relationship management (CRM) is designed primarily to q,
assess the personality characteristics of target customers
identify profitable customers in new markets
position products to serve very specific customer groups
clearly distinguish a firm's products from those of competitors in the minds of customers
facilitate higher levels of customer satisfaction
Customer relationship management (CRM) is designed primarily to q, assess the

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