Question: Customer relationship management reduces _________ and increases __________________. Question 28 options: 1) expansion, benefits 2) costs, efficiency 3) effort, profitability 4) opinion, data 5) costs,

Customer relationship management reduces _________ and increases __________________. Question 28 options: 1) expansion, benefits 2) costs, efficiency 3) effort, profitability 4) opinion, data 5) costs, profitability

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