Customers are perceiving standards for their various purchases and knowledge about the products are nowadays increasing a lot.

With respect to the statement as discussed above relate the followings items under their respective categories as per quality cost and TOC with necessary explanations:

1. Raw material for stock

2.Rent/ Utilities

3. Items under finished goods inventories

4.Office building and factory machineries

5. Sales and raw material for production

6.Development costs

7.Product sales

8. Cost of rejected units

9. Correction made to a statement

10. Unplanned replacement and lost profit from poor review

11.Wastage reprocessing