d for some customization in the learning system because different stores and departments often dealt with very different challenges and opportunities. This customization led to greater engagement across the various areas of the organization. Finally, the effectiveness of the learning was measured with the Employee Knowledge Platform, which helped Bloomingdale's determine its impact on important outcomes $($i$.$e$.,$ individual behaviors and results$).$ This allowed managers to get a gauge of how well associates, teams, and stores were learning and applying the information on the job.

Not only does Bloomingdale's have an engaging training program that motivates a tech$-$oriented workforce, but the company also has a way of measuring its impact on the business as a whole. The approach has been very effective. The company has saved millions of dollars by decreasing the number of safety claims it addresses.

Bloomingdale's benefited enormously by reshaping its employee training methods. Not only did these changes improve the company's safety records, they also saved the company millions of dollars. Which of the following facts, if true, would most likely hinder the successful implementation of the company's revised plans for employee training?

a$.$ The company has limited financial resources.

b$.$ The company already uses an Employee Knowledge Platform.

c$.$ The company has many older adults.

d$.$ The company previously used massive open online courses $($MOOCs$)$ for training employees.