Question: Data File table [ [ , Cust# , 1 , 2 , 3 , 4 , 5 , 6 , 7 , 8 ,

Data File
\table[[,Cust#,1,2,3,4,5,6,7,8,9,10],[group 1,call time,5,3,4,3,3,3,4,3,4,2],[time btwn calls,5,5,6,5,6,5,4,5,5,7],[group 2,call time,4,5,2,4,2,6,3,2,5,4],[time btwn calls,4,6,7,5,5,5,5,5,6,5],[group 3,call time,5,2,4,6,5,2,5,4,4,2],[time btwn calls,6,5,7,5,4,6,5,4,5,6],[group 4,call time,5,6,6,2,2,2,6,2,4,6],[time btwn calls,5,6,7,7,6,6,7,5,7,4],[group 5,call time,6,2,2,4,2,5,4,3,2,3],[time btwn calls,4,6,4,5,7,5,4,5,5,4],[group 6,call time,5,4,4,2,3,3,4,5,2,2],[time btwn calls,4,5,5,5,4,6,5,5,5,7],[group 7,call time,5,5,3,6,4,3,6,6,6,6],[time btwn calls,5,4,4,7,6,5,4,5,6,6],[group 8,call time,4,6,5,6,4,3,4,4,2,6],[time btwn calls,4,6,5,5,5,5,4,5,6,5]]
Dr. Khalia A.
STATEOR D%
6
3. Single line Call Center Model #2
Consider a Single lines customer service center with single waiting line.
Define events: CA, CE, CW, CL, IL
Define state variables and attributes
Define the mathematical relations between variables
Define logic of the system
Create flow chart of the system
Do hand simulation on next dataData File
\table[[,Cust#,1,2,3,4,5,6,7,8,9,10],[group 1,call time,5,3,4,3,3,3,4,3,4,2],[time btwn calls,5,5,6,5,6,5,4,5,5,7],[group 2,call time,4,5,2,4,2,6,3,2,5,4],[time btwn calls,4,6,7,5,5,5,5,5,6,5],[group 3,call time,5,2,4,6,5,2,5,4,4,2],[time btwn calls,6,5,7,5,4,6,5,4,5,6],[group 4,call time,5,6,6,2,2,2,6,2,4,6],[time btwn calls,5,6,7,7,6,6,7,5,7,4],[group 5,call time,6,2,2,4,2,5,4,3,2,3],[time btwn calls,4,6,4,5,7,5,4,5,5,4],[group 6,call time,5,4,4,2,3,3,4,5,2,2],[time btwn calls,4,5,5,5,4,6,5,5,5,7],[group 7,call time,5,5,3,6,4,3,6,6,6,6],[time btwn calls,5,4,4,7,6,5,4,5,6,6],[group 8,call time,4,6,5,6,4,3,4,4,2,6],[time btwn calls,4,6,5,5,5,5,4,5,6,5]]
Dr. Khalia A.
STATEOR D%
6
3. Single line Call Center Model #2
Consider a Single lines customer service center with single waiting line.
Define events: CA, CE, CW, CL, IL
Define state variables and attributes
Define the mathematical relations between variables
Define logic of the system
Create flow chart of the system
Do hand simulation on next data
Data File \table[[,Cust#,1,2,3,4,5,6,7,8,9,10],[group 1,call time,5,3,4,3,3,3,4,3,4,2],[time btwn calls,5,5,6,5,6,5,4,5,5,7],[group 2,call time,4,5,2,4,2,6,3,2,5,4],[time btwn calls,4,6,7,5,5,5,5,5,6,5],[group

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