daunting task. Despite this complexity, many companies begin of its perishable inventory, and accelerated its inventory turnover by managing their supply chain with a simple spreadsheet. Such is the case with Caribou Coffee (www.cariboucoffee one-third. (Inventory turnover is the number of times that inventory .com), a coffee chain based in Minneapolis, Minnesota, that has is sold or used in a particular time period, usually one year. The higher retail outlets as well as a wholesale business. In the early days, Car the number, the better.) The implementation of this supply chain ibou had about 200 independent stockkeeping units (SKU), which management system was a huge success for Caribou Coffee, which it could track on a spreadsheet. As business increased, that num. can focus on what they do best...provide a nice cup of coffee! ber quickly reached 600 SKUs. At that point Caribou realized that it Sources: Compiled from I. Hardcastle, "Why Sustainable Supply Chains needed a more sophisticated software. Matter, Endronmental Leader, September 20, 2016; A. Wieland, "The MKT Part of the reason for this rapid growth was positive re State of Sustainable Supply Chains." Supply Chain Management Research, action from customers to the fact that Caribou Coffee was the first August 31, 2016, K. Loria, "A Coffee Shortage is Looming-Here's How Soon major U.S. retailer to sell only Rainforest Alliance Certified coffee Could Be Extinct," Business Insider, August 10, 2016 New MIT Report Highlights Coffee Supply Problem, Strategic Sourcer, May 12, 2016 and espresso. To achieve this certification, farms must follow nig: "Caribou Coffee Shares its Journey to Supply Chain Success, Logility, une orous environmental, social, and economic standards to achieve 17, 2014 "Logility Announces 2014 Leadership Award Winners. Logility long-term sustainability. The goal is to conserve wildlife and eco May 1, 2014, A. Grachinand B. McBeath, Caribou Coffee's Supply Chain systems and protect workers, their families, and local communities Story." Chain Research, January 22, 2011, www.gt.com, cessed October 3, 2016, "Coffee-The Supply Chain business casestudis.co While having Rainforest Alliance-certified products boosted accessed October, 2016, www.rainforest alliance or accessed October sales for Caribou, it also meant more work in the procurement pro 2016; www.cariboucoffee.com, accessed October, 2015 cess. Caribou does not simdas buy beans from a distributor without knowing little to nothing of the source. Instead, Caribou brokers Questions must certify that they are 100 percent Rainforest Alliance Certified, 1. Discuss the difficulties involved in the supply chain for any Caribou was experiencing growing pains with its internal perishable item demand forecasting and subsequent downstream supply chain 2. Describe the complex issues Caribou Coffee dealt with to management Caribou turned to Logility (www.logility.com to ensure their supply chain was not only Rainforest Alliance Implement Voyager, a cloud-based supply chain management Certified but also meeting their business needs. daunting task. Despite this complexity, many companies begin of its perishable inventory, and accelerated its inventory turnover by managing their supply chain with a simple spreadsheet. Such is the case with Caribou Coffee (www.cariboucoffee one-third. (Inventory turnover is the number of times that inventory .com), a coffee chain based in Minneapolis, Minnesota, that has is sold or used in a particular time period, usually one year. The higher retail outlets as well as a wholesale business. In the early days, Car the number, the better.) The implementation of this supply chain ibou had about 200 independent stockkeeping units (SKU), which management system was a huge success for Caribou Coffee, which it could track on a spreadsheet. As business increased, that num. can focus on what they do best...provide a nice cup of coffee! ber quickly reached 600 SKUs. At that point Caribou realized that it Sources: Compiled from I. Hardcastle, "Why Sustainable Supply Chains needed a more sophisticated software. Matter, Endronmental Leader, September 20, 2016; A. Wieland, "The MKT Part of the reason for this rapid growth was positive re State of Sustainable Supply Chains." Supply Chain Management Research, action from customers to the fact that Caribou Coffee was the first August 31, 2016, K. Loria, "A Coffee Shortage is Looming-Here's How Soon major U.S. retailer to sell only Rainforest Alliance Certified coffee Could Be Extinct," Business Insider, August 10, 2016 New MIT Report Highlights Coffee Supply Problem, Strategic Sourcer, May 12, 2016 and espresso. To achieve this certification, farms must follow nig: "Caribou Coffee Shares its Journey to Supply Chain Success, Logility, une orous environmental, social, and economic standards to achieve 17, 2014 "Logility Announces 2014 Leadership Award Winners. Logility long-term sustainability. The goal is to conserve wildlife and eco May 1, 2014, A. Grachinand B. McBeath, Caribou Coffee's Supply Chain systems and protect workers, their families, and local communities Story." Chain Research, January 22, 2011, www.gt.com, cessed October 3, 2016, "Coffee-The Supply Chain business casestudis.co While having Rainforest Alliance-certified products boosted accessed October, 2016, www.rainforest alliance or accessed October sales for Caribou, it also meant more work in the procurement pro 2016; www.cariboucoffee.com, accessed October, 2015 cess. Caribou does not simdas buy beans from a distributor without knowing little to nothing of the source. Instead, Caribou brokers Questions must certify that they are 100 percent Rainforest Alliance Certified, 1. Discuss the difficulties involved in the supply chain for any Caribou was experiencing growing pains with its internal perishable item demand forecasting and subsequent downstream supply chain 2. Describe the complex issues Caribou Coffee dealt with to management Caribou turned to Logility (www.logility.com to ensure their supply chain was not only Rainforest Alliance Implement Voyager, a cloud-based supply chain management Certified but also meeting their business needs