Question: deal with the interaction points between the organization and the customer. Analytical CRM Operational CRM Endpoint CRM Collaborative CRM Market agility is not considered a

deal with the interaction points between the organization and the customer. Analytical CRM Operational CRM Endpoint CRM Collaborative CRM Market agility is not considered a benefit of outsourcing. True False The process uses past forecasts to produce and supply products for the company's distribution channels. order completion order fulfillment None of these manufacturing marketing There are two main types of SCM software: planning applications and execution applications order applications marketing applications operational applications are two key technologies applicable to customer service. Lead management and EAI Feedback management and CRM EAl and call center technologies CRM and call center technologies When it comes to functionality, SCM is considered more dynamic that ERP. True False

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