Dealing with suppliers can be challenging. Things usually go well if you actively manage the engagement, but
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Question:
Dealing with suppliers can be challenging. Things usually go well if you actively manage the engagement, but things can go very wrong! Read the following three articles
- Where might things have gone wrong?
- Who was more at fault between Accenture and Hertz?
- How would you have done things differently - on either or both sides?
- Would you have rather been the project manager associated with the customer or the supplier?
Links to the articles are below, and PDF versions (with some ugly formatting) are attached.
https://minutes.co/hertz-accenture-lawsuit-should-be-a-warning-to-everyone-in-consulting/
https://www.henricodolfing.com/2019/10/case-study-hertz-accenture-website.html
https://www.henricodolfing.com/2019/10/case-study-hertz-accenture-website.html
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