Question: Dean and Bowen ( 1 9 9 4 ) state that the implementation of TQM is considered the foundation of an organization's success, not a

Dean and Bowen

(1994)

state that the implementation of TQM is considered the foundation of an organization's success, not a strategic intent, or decision. Tasie

(2016)

suggests that TQM is an important factor in an organization's competitiveness by improving its effectiveness and efficiency through the reduction of waste and energy consumption.

The drive to minimize waste through total quality practices is an opportunity to reduce environmental risks

Dean and Bowen ( 1 9 9 4 ) state that the

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