Question: Dear Mr Dowson, We cannot honor your request to replace the blade of your Miyako Blender machine. You failed to look at the Miyako warranty

Dear Mr Dowson,

We cannot honor your request to replace the blade of your Miyako Blender machine. You failed to look at the Miyako warranty card which would tell you it covers product failures that result from regular use on fruits and vegetables. Sadly, all types of meat fall outside the coverage. Sorry!! Miyako Blender is a great machine, though, isn't it? We are glad to hear it has been a valuable tool in your family kitchen. We know that thousands of customers now rely on this machine for the faster result. Strict policy forbids us from replacing your blender. However, to let you know that we are sorry, we have credited your account with a $25 coupon that can not be applied in cash in delivery system. We will be happy if you visit our online catalog to order for the replacement service with payment. Thank you.

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