Decision-Making and Problem-Solving.

When we think about making changes, most of us dont really consider all sides in a complete way. Instead, we often do what we should do, and avoid doing things we dont feel like doing, or just feel confused or overwhelmed and give up thinking about it at all. This often leads to poor decisions. Decision-making/problem-solving skills can help us to make the best decisions by considering all the options and the potential consequences.

Based on this given statement and the second chapter:

1. Think about a managerial problem or a decision to be made from your choice, something you want to change in the department depending in your field of knowledge and complete the steps below. It could be anything from (knowledge transfer, accessing latest technology, implementing a new system).

2. Consider all the possible options / alternative solutions to achieve this stated goal. For example:

I will motivate further employees.

I will come on time each day to set an achievement success.

I will inspire my team work to overcome the challenge among the latest technology.

3. Remember, when you brain-storm solutions, write all solutions down, no matter how ridiculous they seem! Try not to judge the options / solutions at this stage.

4. Write down all the positives (good things) and negatives (not so good things) for making or not making the change. For example: as a manager you will implement a new strategy or a technological software.

Example: Positives: the majority of the employee will be trained and coached to use this new system and software Negatives: It may be really expensive. How would I get the needed budged, it could be time consuming to get everyone on board along their other daily practices.

Example: implement a new software
Positive: latest developed technology, Further training and coaching, Working further towards organisational goal, Achieving additional success, Learning a new skill, A great system backup, Additional access,	Challenges: time consuming, Further expenses towards the training and couching, Track the employees to get the needed skills, Manage the daily task along the new additional work,

5. Now that you have chosen the alternative and the solutions that suits you, the next step involves making a decision about when and how you will implement the decision/solution. It will involve creating a plan. For example: If a manager has decided to get a new system or a new strategy regarding a specific social media trend, the plan may include I am going to start this new system from tomorrow, but first I will set a date to meet my team workers. To ensure this I will set a date to discuss the latest outcomes and achievement from this system. I will explain to them the challenges among this new progress, Ill have a backup plan just in case any error may arise during the training, and Ill make sure that all of the team has a decent knowledge about what we are going to talk about such as introducing an introduction and a summary about this specific tool etc. Now write down the plan to implement your decision.