Define 5 Problem Statement: "How can we ensure that?" in the same topic : similar to the example above.

1. Search for a car I can conveniently charge while driving

Problem Statement Prioritization Matrix Good/High = 3 Average/Medium = 2 Poor/Low = 1 Likelihood of solving the problem statement Implementation Ease of Expected Impact on the JTBD Problem Statement: "How can we ensure that ..." Total 1. the patient experiences relief from anxiety, minimal discomfort and shortest duration of treatment? N 1 3 6 1 1 1 3 2. a patient anticipating upcoming treatment is focused on the positive benefits of dental care and attains a positive outlook? 3. the patient has confirmed awareness of the positive outcomes of their treatment, feels satisfied and has no anxiety toward the next visit? 1 1 N 4 4. the dental staff is skilled and competent in specific procedures and intent toward relieving patient fear and maximizing comfort? 3 2 3 8 5. the standard practice treatment tools, equipment and materials are selected and applied with patient anxiety and comfort in mind? 2 2 3 7 6. additional "good" methods, approaches and equip- ment are utilized when applicable to reduce anxiety and enhance comfort? 2 2 3 7 3 2 3 8 7. all staff interaction with the patient is conducive to elimination of anxiety, verifying comfort level and ensuring understanding of the treatment benefits? 8. the patient waiting time is minimal and the atmos- phere is calming, encouraging and positively instructional? 1 1 2 4 9. treatment time is minimal and the atmosphere is calming, comfortable and encouraging? 3 2 2 7 10. post treatment preventative techniques enhance treatment benefits and build patient confidence? 2 1 1 1 4 Problem Statement Prioritization Matrix Likelihood of Ease of "Search for a car I can charge while driving" 1- Poor 2-Average 3-Good Total Expected impact On JTBD Accomplishing JTBD Implementation 1 Search for a car I can charge while driving 3 3 3 3 2 8 2 Find electric vehicle with longest battery life for convenience 2 3 3 2 7 3 Buy a electric vehicle that can be used in the desert 1 1 1 3