Question: - Define customer retention - Explain why customer retention is important to your business and explain five customer retention strategies that may benefit your business.

- Define customer retention

- Explain why customer retention is important to your business and explain five customer retention strategies that may benefit your business.

- Research customer retention strategies and Make recommendations on how to implement these methods.

- Expand on some customer retention strategies to attract new and retain existing customers

- Identify the factors that you would take into consideration to determine the prices of your products and services

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