Define Measures Practice

Ten nails produced. Each one has five ways it can be defective. One or more defect makes the

entire nail defective.

Calculate the following:

Defectives

DPU

Sample FTY

FTY assuming infinite opportunities$/$unit

FTY assuming $5$ opportunities$/$unit

DPMO

PPM defective

A four$-$step process has a yield of $0\mathrm{.}98$ in step $1,0\mathrm{.}95$ in step $2,0\mathrm{.}90$ in step $3,$ and $0\mathrm{.}80$ in step $4.$

Calculate the following:

RTY

DPU

There are $11,018$ claims that come into your unit each week. You have $27\mathrm{.}5$ staff to process

these claims.

a$.$ What would be the pace at which each claim has to be processed in each step to meet

the demand in a timely way?

b$.$ Each claim takes $9$ minutes. Given this, how many staff do you actually need to do the

work?$|$

Hi$,$ need help solving this! With explanations of how to plug in formulas to excel please.