Question: Define scheduling and sequencing. Provide examples from your experiences. Explain how scheduling affects customer service and costs. Provide an example. What are the four major

  1. Define scheduling and sequencing. Provide examples from your experiences.
  2. Explain how scheduling affects customer service and costs. Provide an example.
  3. What are the four major decisions made by staff scheduling?
  4. Why are appointment systems used? What decisions are necessary to design an appointment system?
  5. Describe some practical examples of the single-resource sequencing problem.

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