Question: Define the following: Consumer satisfaction/dissatisfaction, Consumer confidence, Social class, Reaching the university market, Tweens as consumers in training, Persuasion, Reciprocity, Scarcity, Permission marketing, Communications model:

Define the following:

Consumer satisfaction/dissatisfaction, Consumer confidence, Social class, Reaching the university market, Tweens as “consumers in training”, Persuasion, Reciprocity, Scarcity, Permission marketing, Communications model: source, message, medium, receiver, feedback, Feedback Real-time Marketing, Customer co-creation, Mobile commerce, Second-order response, First-order response.

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