1. Define the term 'workplace relationships' using your own words.
2. Identify systems and processes that can support the development of effective work relationships.
3. Identify policies and procedures that can support the development of effective work relationships.
4. Briefly explain the key aspects of work relationships related to the following ( a; interpersonal styles b; communications c; consultation)
5. Briefly explain the key aspects of work relationships related to the following: (a; cultural and social sensitivity b; networking. c; conflict resolution.
6. Outline legislation relevant to managing effective workplace relationships
7. Describe the importance of organisational policies and procedures relevant to workplace relationships.
8. Identify and briefly describe methods to develop processes for consultation with employees.
9. Outline conflict management methods and processes.
10. Describe the methods and processes for task issue management.