Question: Define these five elements and their relationship to customer satisfaction ? 4.5. conceptual framework Delivery H1 Time Quality Service H2 Perceive Pricing Control variable Accessibility

Define these five elements and their relationship to customer satisfaction ?

4.5. conceptual framework Delivery H1 Time Quality Service H2 Perceive Pricing Control variable Accessibility Navigation Page load speed Language Personalized Convenience H3 Customers satisfaction Security H4 Shipping process H5

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