DEG Design and the IT Policy Gap Background: DEG Design is a growing graphic design company based in South Africa, known for its creative solutions and commitment to customer satisfaction. However, the company has not yet implemented a formal IT policy to govern the use of technology and social media by its employees. This oversight has become a significant concern, especially in light of recent events involving Nash, one of its employees. $$ Scenario: Nash, a dedicated and enthusiastic graphic designer, has been facing difficulties with a particular client who frequently requests changes to design concepts after they have been finalised. This ongoing challenge has caused significant frustration for Nash, who also runs a YouTube channel where he shares his music and opinions on various topics. Although Nash is not a major influencer, he has a moderate following of about two thousand people across different social media platforms. $$ After a particularly frustrating meeting with the client, where further last$-$minute changes were demanded, Nash decided to vent his frustrations publicly on his YouTube channel. In his video, he named the client and his employer, DEG Design, while expressing his dissatisfaction with the situation. This video quickly$$ attracted attention, eliciting mixed reactions from viewers and raising serious concerns within DEG Design. $$ The management at DEG Design is now worried about the potential risks associated with Nash$$s public outburst, especially given the absence of an IT policy. The situation raises critical questions about employee conduct, client confidentiality and the broader implications for the company$$s reputation and legal standing. $$

$1\mathrm{.}1$ Identify and discuss the potential risks that DEG Design faces in this situation.$(6)$

$1\mathrm{.}2$ Evaluate the impact of Nash's actions on DEG Design and identify the specific losses or damages the company could suffer.$(4)$

$1\mathrm{.}3$ Propose and justify measures that DEG Design should implement to prevent similar incidents in the future.$(10)$

$1\mathrm{.}4$ Identify$$ and$$ discuss$$ the$$ alternative$$ actions$$ could$$ Nash$$ have$$ taken$$ to$$ address$$ his frustration without risking the company$$s reputation?$(5)$