Dell's focus on Supply Chain Strategy and Transformation in their efforts in exceeding Customers' expectations, new market competition, and their drive toward operational efficiencies. Do you agree with Dell's solutions and what are your thoughts in regards to the following SCM themes?

• Customer needs & wants: What’s the difference?
• Design a product or service that meets or exceeds customer wants.
• Design Supply Chain processes that facilitate doing the job right the first time.
• Keep track of results: Monitor (real-time, reporting, business reviews) - How do you recommend Dell improve this?
• Extend these concepts throughout the supply chain: Where else could Dell Supply Chain leadership help operations?
• Top management must be involved and committed: How important was/is this?

Answer rating: 100% (QA)

Dells focus on supply chain strategy and transformation is a wise move in todays competitive business environment By ensuring that their supply chain processes are aligned with customer needs and want... View the full answer